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Privacy Policy At Hippo3000

We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website or use the Hippo3000 chatbot. We are committed to compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

1. Data We Collect
  • We do not require or collect personally identifiable information to use the Hippo3000 chatbot.
  • If you contact us via email or forms, we may collect your name, email address, and any other information you provide voluntarily.
  • We use cookies and analytics tools to understand how our website is used.
2. Use of Data
  • To respond to messages and enquiries sent to us directly.
  • To analyse and improve website functionality and performance.
  • To detect and prevent misuse or security issues.
3. Google Analytics
  • We use Google Analytics 4 to collect anonymised traffic data.
  • IP addresses are anonymised and data is aggregated.
  • We do not use Analytics to track individual users.
  • You can opt out of Google Analytics tracking using browser settings or the Google Analytics opt-out browser add-on.
4. Cookies
  • Essential cookies are used to enable website functionality.
  • Non-essential cookies, including analytics cookies, are used only with user consent.
  • A cookie banner is displayed on first visit, allowing you to accept or reject non-essential cookies.
5. Legal Basis for Processing
  • Consent: For analytics and contact form data.
  • Legitimate Interests: For securing and maintaining the website.
  • Legal Obligation: When required to comply with law enforcement or legal claims.
6. Data Retention
  • Form submissions are stored securely and retained only as long as necessary to fulfil the request.
  • No chatbot data is stored or logged in a way that could be used to identify individuals.
7. Your Rights
  • Under UK GDPR, you have rights including:
  • Right to access your data
  • Right to rectification
  • Right to erasure (‘right to be forgotten’)
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • To exercise your rights, contact us at uradev33@gmail.com. We will respond within 30 days.
8. Data Security
  • All data is transmitted using HTTPS encryption.
  • Access to data is restricted to authorised personnel only.
  • We regularly monitor and update our security protocols.
9. Third-Party Services
  • Our site may contain links to third-party websites.
  • We are not responsible for the privacy practices of other websites.
  • Google Analytics is the only third-party service we currently use.
10. Changes to This Policy
  • We may update this policy from time to time.
  • Significant changes will be notified on this page.

Effective Date: 20/05/2025